PRIVACY POLICY

This privacy policy sets out how Charcoal People uses and protects any information that you give Charcoal People when you use this website.

Charcoal People is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Charcoal People Blog, you can be assured that it will only be used in accordance with this privacy statement and our terms and conditions.

Charcoal People may change this policy from time to time by updating this page. This policy is effective from November 30th 2010.

Data we may collect:

  • name
  • email address
  • telephone number
  • address

We require this information for our own internal record keeping and so that we can clearly identify you and respond appropriately to your enquiry.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Cookies

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website.

Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics, Twitter Follow button, AddToAny social bookmarking tool. Some of these services may be used to track your behaviour on other websites and we have no control over this.

By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device.

Site visitor tracking

Like most websites, the Charcoal People site uses Google Analytics to track user interaction. We use this data to monitor the number of people using our site, to better understand how they find and use our website and to see their journey through it.

Although Google Analytics records data such as your location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

Security

Charcoal People is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not send you marketing emails unless you have given us your consent to do so by joining our mailing list.

We will not sell, distribute or lease or otherwise disclose your personal information to third parties unless we have your prior permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Equally, if you wish us to remove your personal information from our record, please email your request to us at info@charcoalpeople.co.uk and we will ensure that it is removed immediately.

PayPal

Charcoal People uses PayPal to collect payments. For further information on how PayPal safeguards the privacy of your data, read the PayPal Privacy Policy.