Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Charcoal People’s relationship with you in relation to this website. The use of this website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements. The Charcoal People team will not be liable to users or any third party for any damages whatsoever, whether direct, indirect, incidental or consequential relating to or arising out of a visitor’s use of this website.
  4. Unless otherwise stated, the copyright and other intellectual property rights in all material on the website (including photographs) are owned by Charcoal People. The logos displayed on this site belong to Charcoal People. We retain all rights in and to the logos and nothing grants users the right to use, reproduce or display them.
  5. While it is the aim of the Charcoal People team to have the website available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time or for any period. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
  6. Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the website shall be considered non-confidential and non-proprietary. Charcoal People shall have no obligations with respect to such material.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You are prohibited from posting or transmitting to the website any material:
    1. that is threatening, obscene, indecent, offensive, pornographic, abusive or discriminatory,
    2. for which you have not obtained all necessary licences and/or approvals or
    3. which is technically harmful (including computer viruses, harmful data or other malicious software).
  8. Charcoal People shall fully co-operate with any law enforcement authorities or court order requesting us to disclose the identity of anyone posting any material in breach of the clauses listed in 7 above.
  9. Charcoal People includes links to other websites. These links are provided for your convenience to provide further information. and we have no responsibility for the content of the linked websites. If you wish to create a link to this website from another website or document, please seek Charcoal People’s prior written consent.
  10. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.

Internet Copyright Notice

This website and its content are copyright of © The Charcoal People Limited. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  1. You may print or download to a local hard disk extracts for your individual, personal and non-commercial use only

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

With the exception of those companies that have entered into a Wholesale agreement with us, by purchasing any product from the Charcoal People shop, you agree to the following:

  1. You will use Charcoal People products and services for your personal and private use only.
  2. Charcoal People products remain the property of Charcoal People and may not be resold, repackaged or otherwise transferred.
  3. Charcoal People may update product information from time to time at its own discretion.
  4. Charcoal People retains all rights to these products.